Cllr Elderton said he was asking about the other end of the age spectrum. He said his experience of Arrowe Park Hospital was rare and brief. It had been excellent regarding recent surgery he had had. In the media there had been reports regarding respect and consideration for older people with the suggestion that some were not looked after properly. How did Wirral University Teaching Hospital check on this issue.
Mr. Richards answered that they monitor quality. Cllr Elderton asked if there were any glitches regarding food and water. The Chief Executive said that ward audits were carried out and that the Director of Nursing Tina Long made unannounced weekly inspections in which they talked to patients and staff. Complaints through PALs or written complaints were also looked at. Also pressure sores, falls and adverse outcomes were investigated to resolve hotspots that could be caused by staff sickness, poor leadership or problems with management. The Biz will in the postgraduate education centre published the data.
Cllr Green referred to a discussion of the Local Strategic Partnership, who agreed with this approach.
The minutes of the meeting held on the 17th March was agreed.
Bill Norman informed the Cabinet that in respect of the Delamare Centre, ward councillors and the leader had been consulted and that it would be transferred soon.
The agenda was then reordered to take item 27 (Support for Wirral’s Coastal Towns) first.