Ever wondered what pages 89-101 of Wirral Council's contract with Biffa for street cleansing states?

Ever wondered what pages 89-101 of Wirral Council’s contract with Biffa for street cleansing states?

Ever wondered what pages 89-101 of Wirral Council’s contract with Biffa for street cleansing states?

Biffa Waste Service Limited January 2014 Invoice Wirral Council £1032201.28
Biffa Waste Service Limited January 2014 Invoice Wirral Council £1032201.28

As the issue of Wirral Council’s/Biffa’s response to flytipping (an issue as common to politics as leaves falling from trees at this time of year) has come up again (see above), I familiarised myself with the manual handling procedures and retrieved the Biffa contract from our archive. The whole contract is marked confidential and is currently being renegotiated with Biffa around the issue of a 7 year extension. The whole contract will be published by Wirral Council by the end of the year (as it’s a new legal requirement on them). Below is an excerpt from part of it.

This is the bits on flytipping in the “Environmental Streetscene Services Contract Waste, Recycling and Street Cleansing Services 2006-2020 (2027)”:

The Street Cleansing specifications are pages 89 to 101. Page 116 is Street Cleansing Daywork Rates (this page of the contract was deliberately erased on the copy supplied to me as part of the audit).

I have included pages 89 to 102 below. However parts of erased page 116 have been reproduced in public papers for the Birkenhead Constituency Committee meetings. I’m not entirely sure where in a ~1000 or so page contract that schedules 3A and 3B refer to, but 3A & 3B also relate to the street cleansing specification. There may be the odd typographical error as I typed this up, however there are also typographical errors as part of the contract which I have reproduced as written.

Page 89

Metropolitan Borough of Wirral
Environmental Stretscene Services Contract
Street Cleansing Specification
Part 7

7.1 Street Cleansing Specification
7.1 General Description of Services

7.1.1 The Council requires the highest possible standard of Street Cleansing throughout the Borough. The standards to be achieved by the Contractor are specified and are in line with the standard required by the Environmental Protection Act 1990 (hereafter known as The Act) and in particular the Code of Practice on Litter and Refuse (CoPLR) as it applies to the zone classifications of every Location throughout the Borough.

7.1.2 The Contractor should not rely upon any assistance being given by any other organisation to keep the Borough free of all Litter.

7.1.3 The Contractor shall provide for:

7.1.3.1 Removal of all Litter, bulky items, hazardous Waste and other specified materials from every Location specified, irrespective of size or type of material and irrespective of how the material arrived at the Location;

7.1.3.2 Clearance of leaf, blossom and fruit fall from every Location specified;

7.1.3.3 The clearance and disposal of all weeds and moss from all hard areas as requested by the Authorised Officer, shall form part of the normal Street Cleansing work.

7.1.3.4 Collection of other categories of Waste including flytipping, dead animals and other items from any Location, public spaces, highways, lay-bys, Roadside verges, watercoueses, etc. as instructed by the Authorised Officer.

7.1.3.5 Collection of Waste from other Cleansing activities as required at fairs, markets, and any other public or special events;

7.1.3.6 Clearance of sand and tidal debris;

7.1.3.7 Cleansing of rear passages and Entries;

7.1.3.8 Cleansing of car parks;

7.1.3.9 Cleansing of promenades, embankments, revetments, associated areas;

7.1.3.10 Emptying of Litter bins as specified;

7.1.3.11 Removal of graffiti and flyposters (Provisional Item);

7.1.3.12 Provision of a Rapid Response Service (Provisional Item);

7.1.3.13 Removal of abandoned shopping trolleys (Provisional Item);

7.1.3.14 Street washing in specified areas (Provisional Item);

7.1.3.15 Gritting of zone 1 town centre Locations (Provisional Item);

7.2 Hours of Operation

7.2.1 In zone 2, zone 3 and zone 4 areas normal daily Cleansing Services may take place from Monday to Sunday inclusive and should not normally commence prior to 0600 hours and not normally continue after 2000 hours in order to avoid nuisance and complaint. However, it is recognised that works outside these hours may be required to satisfy the requirements of the Code of Practice on Litter and Refuse or the requirements of certain Services. The Contractor should request written approval from the Authorised Officer prior to commencing Cleansing Services between the hours of 2000 hours and 0600 hours.

7.2.2 In zone 1 areas normal daily Cleansing Services many take place from Monday to Sunday inclusive. There are no specified core Service hours for zone 1 areas.

7.2.3 The Contractor should be aware that Mechanical Sweeping should not be undertaken in some residential areas at times that will cause reduction in amenity, statutory nuisance or complaint.

7.2.4 The Contractor must note the opening hours of the Waste disposal Sites could be a constraint on his operations and he must ascertain from the Waste Disposal Authority when the facilities are open. If the Contractor wants to operate outside these hours then he shall make arrangements with the Waste

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Metropolitan Borough of Wirral
Environmental Stretscene Services Contract
Street Cleansing Specification
Part 7

Disposal Authority and be responsible for any additional special charges made by the Authority in complying with the Contractors’ request.

7.3 Bank and Public Holidays

7.3.1 Bank and public holidays may be treated as normal working days.

7.3.2 The Contractor shall provide the Service 364 days per year, the only exception being Christmas Day.

7.4 Area Zoning

7.4.1 The whole Borough has been zoned in accordance with the Code of Practice on Litter and Refuse and can be described as follows:

7.4.1.1 Zone 1 – Town centres, shopping centres, shopping Streets, major transport centres, central car parks and Locations adjacent to these (e.g. footways, highways, passageways, etc);

7.4.1.2 Zone 2 – High density residential area, suburban car parks and transport centres;

7.4.1.3 Zone 3 – Low density residential areas, other transport centres and areas of industrial estates;

7.4.1.4 Zone 4 – All other areas.

7.5 Cleansing Standards

7.5.1 The Code of Practice on Litter and Refuse prescribes four standards of cleanliness:

7.5.1.1 No Litter or refuse, known as grade A;

7.5.1.2 Predominantly free of Litter and refuse apart from small items, known as grade B;

7.5.1.3 Widespread distribution of Litter and refuse with minor accumulations, known as grade C;

7.5.1.4 Heavily Littered with accumulations, known as grade D.

7.5.2 Grade A shall be achieved by the Contractor after Cleansing and shall conform to the photographic standard contained within Appendix 9.9.3 and contained in the CoPLR.

7.6 Minimum Cleansing Frequencies

7.6.1 The minimum Cleansing frequencies required by the Council at each location shall be in accordance with that outlined below and the appropriate zoning allocation.

Zone Frequency
Manual Mechanical
1 Daily Weekly
2 Weekly Fortnightly
3 Monthly Monthly
4 Monthly Quarterly

7.6.2 It is recognised that these frequencies may be insufficient to maintain the output standard described in the Code of Practice for Litter and Refuse (COPLR) and the Contractor will be required to assess for himself the actual frequencies he proposes to adopt for all Locations throughout the district.

7.7 Carriageway Sweeping

7.7.1 Road Channels and the adjoining carriageway on each side of the Road and car parks shall be thoroughly swept and de-Littered at the minimum frequencies stated, or as otherwise directed by the Authorised Officer in accordance with the Act.

7.7.2 No additional payment will be made for hand sweeping at the heads of cul-de-sacs, traffic islands or other areas and the Contractor shall include for this work within the tender.

7.7.3 Pedestrian refuges and similar features may require additional manual sweeping. Manual sweeping shall be done concurrently with the sweeping operation to the standards set out in the COPLR, or as

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Metropolitan Borough of Wirral
Environmental Stretscene Services Contract
Street Cleansing Specification
Part 7

otherwise directed by the Authorised Officer. The areas shall be thoroughly Cleansed to ensure all litter, detritus and vegetation is removed and the area is left clean. No additional payment will be made for this work and the Contractor shall include for this work within the tender.

7.7.4 The minimum frequencies stated do not replace the requirement for the Contractor to achieve the standards required under the COPLR and the Contractor will be required to alter frequencies and provide additional resources to ensure these standards are met.

7.8 Footway Sweeping

7.8.1 All areas designated for footway sweeping shall be throughly swept and de-Littered at the minimum frequencies stated, or as otherwise directed by the Authorised Officer in accordance with the Act.

7.8.2 Areas around Street furniture, where it is impossible or impractical for the footway to be mechanically swept, shall be concurrently Cleansed by hand to ensure all litter, detritus and vegetation is removed and the area is left clean. No additional payment will be made for this work and the Contractor shall include for this work within the tender.

7.9 Shopping Areas and Precincts

7.9.1 The main shopping areas in the Borough are located at Birkenhead and Liscard and are listed in the Streets Data File, contained within Appendix SC2, with maps of these areas contained in Appendix 9.9.1. The areas of the covered precincts in Liscard and Birkenhead are privately owned and are Cleansed by others. All other shopping Streets are identified in the Streets Data File.

7.9.2 The Contractor is to include for the Daily Cleansing of all surface areas within and around shopping areas, frontage to frontage, incorporating all features such as furniture, shrub beds, grass areas, hard surfaces, passageways, pathways, drainage slots and channels, Service Roads, delivery bays and Walkways, etc.

7.9.3 All drainage channels and gratings, etc., shall be kept cleared of Litter, sludge and debris.

7.10 Inner Area Cleansing

7.10.1 The Inner Area of the Borough is delineated on the map contained within Appendix 9.9.4 The area comprises part or all of the districts of New Brighton, Liscard, Egremont, Seacombe and the Birkenhead areas of North End, Central, Tranmere and Rock Ferry together with part of New Ferry.

7.10.2 The Contractors attention is drawn to the problems that exist within these areas, particularly where the property is terraced with rear Entries. The Contractor must include for the thorough Cleansing of the areas in accordance with this Specification irrespective of the volume of material to be removed.

7.11 Cleansing of Entries

7.11.1 The Contractor is required to thoroughly Cleanse all Entries in the Borough, as detailed in Appendix 9.9.1, once every four Weeks, in accordance with this Specification irrespective of the volume or type of material to be removed.

7.11.2 All Cleansing operations shall be carried out at the time of visit to include the removal:

7.11.2.1 Flytipping;

7.11.2.2 Litter (including animal faeces);

7.11.2.3 Detritus;

7.11.2.4 Dead weeds;

7.11.2.5 Flyposters;

7.11.2.6 Grafitti.

7.11.2.7 Any other items.

7.11.3 Some Entries are gated. The Authorised Officer will issue gate keys to the Contractor at the commencement of the Contract. Should the Contractor lose any keys, then the Contractor shall be liable for the cost of replacement keys.

7.11.4 The Contractor shall allow for this within the tendered price, and no additional payment shall be made.

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Metropolitan Borough of Wirral
Environmental Stretscene Services Contract
Street Cleansing Specification
Part 7

7.11.5 The Contractor shall submit a schedule for these Works to the Authorised Officer for approval prior to the commencement of the Contract. The Contractor is required to request prior written approval from the Authorised Officer before amending the agreed work schedule.

7.12 Cleansing of Estates and Low Density Residential Areas

7.12.1 A significant proportion of the residential areas of the Borough have been included within zones 3 and 4 and include most of the private and social housing estates as well as the lower density residential areas. The Contractors attention is drawn to the Litter problems on some of the estates where there are large open spaces which need to be maintained to the standards prescribed in the Environmental Protection Act 1990.

7.13 Schools

7.13.1 The Contractor is advised that, in addition to scheduled Cleansing, the Contractor is required to provide an additional Weekly Cleanse to the areas surrounding secondary schools within the Borough. These schools, along with details of the surrounding areas, are listed in Appendix SC11.

7.13.2 The Contractor shall allow for this within the tendered price, and no additional payment shall be made.

7.14 Car Parks

7.14.1 Pay and Display car parks are provided adjacent to all the main commercial areas in the Borough and are heavily used. The Contractor is required to maintain the standards of all Pay and Display car parks.

7.14.2 All other car parks, including those at Council offices, are required to be Cleansed regularly, except for those identified in clause 7.15 of this specification which form part of the summer Cleansing requirement.

7.14.3 Car parks shall be classified as the same area zone as the adjacent Road and shall be Cleansed accordingly. Locations and sizes of car parks can be found within the Streets Data File, contained within Appendix 9.9.1.

7.15 Promenades, Revetment Walls and Associated Areas

7.15.1 For the purpose of this Contract, “Promenade” shall be defined as the end lengths of Road, pavement and associated features at Seacombe Promenade, Sandon Promenade, Egremont Promenade, Magazine Promenade, Tower Promenade, Marine Promenade, Marine Promenade Car Park, Kings Parade, Coastal Drive, former Derby Pool car park and access Road, Leasowe Common Roadway from Leasowe Road to the rear of the sea wall and grass areas from front to rear of the kiosks, North Parade and Meols Parade, Hoylake Promenade from Hoylake to Meols and Sout