Why did Wirral Council spend an incredible £1,872 on a London barrister to prevent openness and transparency?

Why did Wirral Council spend an incredible £1,872 on a London barrister to prevent openness and transparency?

Why did Wirral Council spend an incredible £1,872 on a London barrister to prevent openness and transparency?

                                                     

Treasury Building (Wirral Council), Hamilton Square, Birkenhead, 19th August 2014 (you can click on the photo for a more high-resolution version)
Treasury Building (Wirral Council), Hamilton Square, Birkenhead, 19th August 2014 (you can click on the photo for a more high-resolution version)

Yesterday on a sunny afternoon, I went to the Wirral Council building pictured above known as the Treasury Building to inspect various Wirral Council invoices. I was exercising an obscure right under s.15 of the Audit Commission Act 1998 c.18. This right means that for a few weeks each year, as an “interested person” you can inspect the accounts for the previous financial year that in the process of being audited by Grant Thornton. You can also inspect all books, deeds, contracts, bills, vouchers and receipts that relate to these accounting records and make copies of all or any part of the accounts and those other documents. This year (for Wirral Council) that period ran from 21st July to the 15th August, so sadly if you’re thinking of exercising this right you’ll now have to wait till next year to do so!

However I had put in my request during that brief time period for five areas I was interested in. I’ve briefly describe what those four areas were, the first was invoices from SCC PLC (which is a large IT company), the second and third batches were invoices for legal matters (solicitors, barristers, expert witnesses, court fees etc), the fourth were some general invoices and the fifth were various contracts (two of which were the Schools PFI contract and the Birkenhead Market lease).

The contracts aren’t ready yet, but the invoices were available for inspection yesterday and I also exercised my s.15(1)(b) right to copies. Just the copies of invoices comes to hundreds of pages of documents (which may take me a while to scan in). Some pages are more heavily redacted than others. However this blog post is going to concentrate on just one which is document 117 in one of the two legal bundles. The document (in the form I received it from Wirral Council) is below (you can click on the photo for a more readable version).

11KBW Invoice for appeal of an ICO decision notice (October 2013) Metropolitan Borough of Wirral (£1872) redacted
11KBW Invoice for appeal of an ICO decision notice (October 2013) Metropolitan Borough of Wirral (£1872) redacted

A bit of context is probably needed about this invoice first. 11KBW is a London-based chamber of barristers that specialise in employment, public and commercial law. You can find out more about them on their website. This particular invoice for £1,872 (including VAT) was for “perusing and considering papers, advising by email, telephone and writing and drafting grounds of appeal to an ICO decision notice”. Whereas the first bit of that is understandable, if you don’t know what an ICO decision notice is then I’d better explain.

If a person makes a Freedom of Information request to Wirral Council, then is not happy with the response, requests an internal review, then they’re not happy with the internal review they can appeal the decision to the Information Commissioner’s Office (known as ICO). The ICO prefer to deal with things informally, but if they can’t they will issue a “decision notice”. A decision notice is an independent view of ICO’s one way or the other on the FOI request and as to whether the body to whom it has been made has complied with the Freedom of Information legislation and sometimes also the Environmental Information Regulations.

Unless the body to whom the FOI request is made or the person making the request appeals the decision notice within 28 days, the body to whom the FOI request is made has to comply with the decision notice within 35 calendar days. Sometimes ICO agree with the body the FOI request is made to so no further action is required. Other times the decision notice compels the body (unless they appeal) to disclose the information. If the public body doesn’t comply with the decision notice within 35 calendar days then ICO can tell the High Court about this failure and it would be dealt with as a “contempt of court” issue.

Helpfully (unlike a lot of other court matters), ICO have a search function on their website for decision notices. As the invoice is for drafting grounds of an appeal (which has to happen within 28 days of the notice) a search for decision notices from the 27th September 2013 to the 25th October 2013 brings up three decision notices FS50496446, FS50491264 and FS50474741.

The first of those three (FS50496446) states in the summary “As the council has now provided a response, the Commissioner requires no steps to be taken.” so it’s not that one. The last sentence of the summary on FS50474741 states “This decision notice is currently under appeal to the Tribunal” (which is a little out of date as by now the tribunal has already reached its decision on that matter). Therefore this invoice is (by process of elimination) about the eight page decision notice FS50474741.

The decision notice goes into the detail about what the original FOI request (which you can read for yourself on the whatdotheyknow website) was about (made on the 4th February 2012), which is for correspondence between Wirral Council and DLA Piper UK LLP. Much of the correspondence is between DLA Piper Solicitors and Anna Klonowski Associates Limited and includes an amendment to the contract between AKA Limited and Wirral Council. The information also included Bill Norman (Borough Solicitor)’s advice to councillors on publication of Anna Klonowski Associate’s report which was previously published as an exclusive on this blog on December 12th 2011.

When the AKA report was published, the issue made the regional TV news (you can view a video clip of that below this paragraph) and a no confidence vote which removed both Cllr Steve Foulkes as Leader of the Council and the minority Labour administration. The Labour administration was replaced by a short-lived (~3 month) Conservative/Lib Dem one in the February of 2012. The whole matter was a very sensitive (and somewhat embarrassing) period in Wirral Council’s history (even more than the public inquiry into library closures was) and it’s probably somewhat understandable as to why Wirral Council didn’t want information as to what happened “behind the scenes” being released into the public domain. As far as I remember (and it was some years ago so I hope my memory is correct on this point), Wirral Council was paying DLA Piper to give legal advice to itself and AKA Limited. This was in relation to the inquiry of AKA Ltd started by Cllr Jeff Green into Martin Morton’s whistleblowing concerns (in the brief period when as a Conservative councillor he was Leader of the Council).

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However, in addition to the details of the decision notice, other information has been blacked out. The part at the top right where it states “professional fees of”, I think relates to a junior barrister called Mr Robin Hopkins who is also on Twitter. The reason behind this is that at the bottom of the invoice it states “PLEASE MAKE CHEQUES PAYABLE TO Mr Robin Hopkins” and his name also appears as the organisation name on the list of invoices Wirral Council publish of over £500 for October. On Wirral Council’s systems although a small number of invoices from barristers chambers come under the name of the barrister’s chambers, most appear using the barrister’s name as the organisation.

As to the name of the Wirral Council officer that the pro forma invoice is addressed to, it would seem most likely that this is Surjit Tour. Not only does his short name fit what is blacked out, but he’s also the Head of Service for this service area within Wirral Council. I don’t know whether he’d actually be the solicitor at Wirral Council giving instructions to the barrister on this issue (as there are over a dozen solicitors employed at Wirral Council). I’ve no idea whose signature it is on this invoice and there are three other places on the invoice where officers’ initials or names have also been blacked out.

When the appeal to ICO’s decision notice was heard at the First-Tier Information Tribunal you can read this post about it on Paul Cardin’s blog, there’s another write-up about it in Local Government Lawyer and a copy of the 16 page unanimous decision of the tribunal can be read here.

The invoice (partly revealed) with my educated guesses in green as to what’s behind the redactions is below. However it begs the question, why did Wirral Council redact this information and what have they got to hide? Or is it just a case of they’d prefer the press and public to forget about the entire Martin Morton/AKA issues which were compared to “Watergate” by Cllr Stuart Kelly? If they’d chosen not to appeal this decision wouldn’t that meant a saving of £1,872 that Wirral Council could have instead spent on education or social services? I thought that a Labour councillor (was it Cllr Phil Davies?) stated that the current Labour administration was “open and transparent”? Only as recently as June of this year wasn’t the Cabinet Member Cllr Ann McLachlan stating “the key problem here that we have a high volume of FOIs from a small number of people”? So do Wirral Council see the people making FOI requests as the problem rather than their own cultural attitudes towards openness and transparency?

Partially unredacted invoice relating to an appeal to ICO Decision Notice FS50474741 (Robin Hopkins of 11KBW) Metropolitan Borough of Wirral for £1872 (invoice 117)
Partially unredacted invoice relating to an appeal to ICO Decision Notice FS50474741 (Robin Hopkins of 11KBW) Metropolitan Borough of Wirral for £1872 (invoice 117)

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Incredible first 5 minutes of Wirral Council councillors’ public meeting to discuss BIG & ISUS investigations

Incredible first 5 minutes of Wirral Council councillors’ public meeting to discuss BIG & ISUS investigations

Incredible first 5 minutes of Wirral Council councillors’ public meeting to discuss BIG & ISUS investigations

                                

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Above is video of the entire special meeting of the Audit and Risk Management Committee (Wirral Council) on the 22nd July 2014

Below is a partial transcript of the first five minutes of a special meeting of Audit and Risk Management Committee on 22nd July 2014 to discuss the investigations into the BIG and ISUS programs.

COUNCILLOR JIM CRABTREE (CHAIR)
Good evening everyone, welcome to the Audit and Risk Management Committee. Errm

[Agenda item 1]Members’ Code of Conduct – Declarations of Interest.

Have we got any? No.

[Agenda] Item 2, minutes of the last meeting, are they agreed?

COUNCILLORS
Agreed.

COUNCILLOR JIM CRABTREE (CHAIR)
Thank you.

[Agenda] Item 3, Business Investment Grant (BIG) and the Intensive Startup Scheme (ISUS) Investigation.

There’s been concerns from Members about the lateness and thickness of this item and, if I can given the size of the document and the concern that Members have about the lateness of receiving this, and that along with the written address from Mr Hobro, I’d like to recommend an adjournment of a week and we convene back here next Tuesday. Problem?

COUNCILLOR JOHN HALE (CONSERVATIVE SPOKESPERSON)
I’ve got a problem with that Chair.

COUNCILLOR JIM CRABTREE (CHAIR)
You’re on holiday?

COUNCILLOR JOHN HALE (CONSERVATIVE SPOKESPERSON)
I won’t be back …..

COUNCILLOR JIM CRABTREE (CHAIR)
….?

UNKNOWN COUNCILLOR
I’m on holiday as well Chair.

COUNCILLOR JIM CRABTREE (CHAIR)
Sweet, (can’t be heard). Pardon?

GRAHAM BURGESS (CHIEF EXECUTIVE)
Chair is it alright if I cut in? Chair I was just saying that obviously, we’re entering the holiday season. It’s inevitable that there will be people on holiday throughout the holiday season so obviously I’m concerned both for the Members and Council to get this matter resolved as speedily but as comprehensively as possible.

So clearly, we’d urge you to consider the meeting adjournment, because clearly we feel that this matter for everybody’s interest needs to be considered as quickly as possible to the satisfaction of all the Members though.

COUNCILLOR JIM CRABTREE (CHAIR)
Thanks for that, so I’m going to move that as a recommendation and…

(murmuring by councillors)

COUNCILLOR LEAH FRASER
… point of order, … should … we’re doing…before we do… (turns on microphone) sorry Chair, could I suggest we make it in a fortnight? Normally you would liaise with the spokes of each party and obviously you haven’t spoken to Councillor Hale and it would help. I think he should be here at the next meeting. Thank you.

COUNCILLOR RON ABBEY (VICE-CHAIR)
Fifth of August then Chair.

COUNCILLOR JIM CRABTREE (CHAIR)
Fifth of August.

COUNCILLOR JOHN HALE (CONSERVATIVE SPOKESPERSON)
No, I won’t be back.

COUNCILLOR RON ABBEY (VICE-CHAIR)
Well the problem is you’re going to need to prolong it then and,

COUNCILLOR JIM CRABTREE (CHAIR)
Yeah and there’s certain of the officers that won’t be here on the 5th,

COUNCILLOR RON ABBEY (VICE-CHAIR)
people will not be their deputies?

(multiple councillors talking at once)

COUNCILLOR LEAH FRASER
….. Council.. stepped on…

COUNCILLOR JOHN HALE (CONSERVATIVE SPOKESPERSON)
I’ll be back around the 7th.

COUNCILLOR LEAH FRASER
….

COUNCILLOR PHILLIP BRIGHTMORE
Chair, am I correct in thinking that err if any party has one of their members away so then they can be substituted by a deputy and if indeed if one of those deputies then can’t make it then they can’t be substituted?

COUNCILLOR JOHN HALE (CONSERVATIVE SPOKESPERSON)
We do have deputies, even though we’re charged with finding a substitute spokesperson.

COUNCILLOR PHILLIP BRIGHTMORE
It remains the case you’ve got deputies you can call on.

COUNCILLOR STUART KELLY (LIBERAL DEMOCRAT SPOKESPERSON)
I think the reality is, I think that that would normally be the case but the reality is that from the time that we’ve had it, I dare say amongst the lead Members, the spokespeople, would have made an ??? effort to digest as much of it as we possibly can without any slight meant to any other Members who clearly they will have done that, but certainly the spokespeople would have attempted that.

I mean I think what we probably do need to settle on a date, at which I, John and yourself could be there. Certainly if we push it to the 12th of August then I’m in Butlins (laughing)..err..

COUNCILLOR LEAH FRASER
Who’s the Chair?

COUNCILLOR STUART KELLY (LIBERAL DEMOCRAT SPOKESPERSON)
I mean I’m available up to that date. In moving your recommendation Chair is it your intention that we have a real discussion on what we have in front of us so far?

COUNCILLOR JIM CRABTREE (CHAIR)
No, it’s not really worth breaking up the meeting when we’re halfway through, so it’s not worth having a new discussion tonight. Errm and we could go round all night and come to different dates couldn’t we? Just her and me and then the Monitoring Officer would be away.

COUNCILLOR DAVID ELDERTON
We’re relying on deputies. We’re relying on deputies because for all Members …all Members have problems if they’re not involved at all … basis that… would first, it’s the first time .. Chair… I’m looking for a way forward.

COUNCILLOR JIM CRABTREE (CHAIR)
What time do you leave next Monday John?

COUNCILLOR JOHN HALE (CONSERVATIVE SPOKESPERSON)
Early.

COUNCILLOR DAVID ELDERTON
We can’t be arranging times just to suit John Hale.

COUNCILLOR JIM CRABTREE (CHAIR)
No, no we can’t.

COUNCILLOR DAVID ELDERTON
It’s a service, I can easily update John Hale he comes back.

COUNCILLOR RON ABBEY (VICE-CHAIR)
Now we’re moving into the peak holiday period errm middle of August.

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REVEALED: Grant Thornton’s previously secret £50,0000 report into how Wirral Council played the regeneration game

REVEALED: Grant Thornton’s previously secret £50,0000 report into how Wirral Council played the regeneration game

REVEALED: Grant Thornton’s previously secret £50,0000 report into how Wirral Council played the regeneration game

                          

If there’s somethin’ strange in your neighborhood
Who ya gonna call (Grant Thornton)
If it’s somethin’ weird and it won’t look good
Who ya gonna call (Grant Thornton)

Yes, my challenge for today is “making accountants sound interesting” (wish me luck)!

So where to start this tale that has about as much twists, turns and complexity as a Dan Brown thriller? Well in order to keep your attention and not send you to sleep I’ll be comparing what happened to far more exciting things (as this blog isn’t called “101 fascinating tales of bean counting”).

Wirral Council paid a company called Enterprise Solutions (NW) Limited approximately a million pounds for work done on a program called ISUS (a program to support businesses). It also paid them for work on another scheme called BIG (a business grants program). However something had gone wrong so Wirral Council sent in a crack team of accountants from Grant Thornton to investigate.

Grant Thornton as Ghostbusters
This blog has no file photo of Grant Thornton’s crack team of accountants, so using perhaps more artistic licence than is necessary this is the blogger’s impression of them (from the film Ghostbusters) (although being accountants they were probably wearing suits instead).

This intrepid team (who were paid ~£50,000 for all this) went to interview the whistleblowers who worked for Enterprise Solutions (NW) Limited to find out what had happened. As Enterprise Solutions (NW) Ltd is an absurdly long name that takes forever to type I will from now on instead be calling them the USS Enterprise instead.

There was trouble on the USS Enterprise and the whistleblowers said (this is a summary of hundreds of page of a report) that the “the engines cannae’ take it anymore”. Money was being fed into the USS Enterprise’s engines from Wirral Council. Its mission was to seek out new businesses and boldly help them (in the form of grants and other assistance). However the whistleblowers knew that thing were going very wrong and detailed the who, what, where, why and when.

The crack team from Grant Thornton heard what the whistleblowers had to say and then tried to investigate what had happened. They even went to the USS Enterprise to investigate further and spent three days there.

However, someone senior on the USS Enterprise heard about this and perhaps frightened that they might find something that would lead to a court-martial prevented Grant Thornton from setting foot on the ship ever again. This was despite the contract between Wirral Council and the USS Enterprise stating that Wirral Council could have access to their “accounts and records” (although there’s a long running controversy as to whether this contract was ever signed). This didn’t however deter (much) the crack team of accountants who then wrote (as best they could) reports on both the BIG and ISUS programs.

These reports went to Wirral Council, who then refused to publish them, giving the reason that they had referred some of the matters in it to the Merseyside Police. They felt that publishing it would prejudice any potential future criminal prosecutions (but there are also others that felt this was an extremely convenient excuse to prevent Wirral Council being embarrassed by what Grant Thornton had discovered).

A long, long time later the Merseyside Police got back in touch with Wirral Council with a letter that can be summed up by we can’t charge or ask the CPS to prosecute people in this matter as the police had been denied access to key evidence they’d need.

So then Wirral Council convened a special meeting of its Audit and Risk Management Committee to discuss the whole matter.

That is it in a nutshell (leaving an awful lot out too). The detailed nature of what the whistleblowers alleged is far beyond a few hundred words I have here to do justice to and I’m sure will be discussed next Tuesday evening at a special meeting of the Audit and Risk Management Committee.

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Cllr Steve Foulkes “I daren’t pick on the libraries because of my past”

Cllr Steve Foulkes “I daren’t pick on the libraries because of my past”

Cllr Steve Foulkes “I daren’t pick on the libraries because of my past”

                           

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Cllr Steve Foulkes had this to say about the Internal Audit update and its appendix presented to the Audit and Risk Management Committee, which starts at 20:20 in the video above.

He said, “Yeah, well I mean this report is good and it’s followed every month by the updated report on work that’s going on and I’m glad this work’s going on, but I think audit and risk can be a pretty dull committee for its old hands but I think what we should always try to do is put what we’re learning and what we’re investigating back into the real world in many ways.

If you look at the report around the libraries, and I’m not going to go into a debate about that, I’ve got too many scars over that. However, however, I need to be reassured that this isn’t an aspect of the service either because of the changes that have to be made or changes that are coming about or just a general poor management that’s taken place because often things like this are not just a symptom of poor regulatory or financial issues but are lack of morale, lack of motivation, lack of care in the service or a feeling perhaps sometimes of you know well ‘we’re untouchable, nothing else will happen’.

We’ve got twenty-four libraries, I think that the decision has been made that those assets are vital assets and the community have made an opinion about them, but at the same time they have to be run extremely efficiently, like every service that we have to justify what they’re doing and we’re asking them to take on more and more.

There’s no reason why the libraries shouldn’t be part of the front line sort of places where people do business and have trust in. So I’m just sort of saying that this has been investigated. If it’s a general malaise or a general lack of management or misunderstanding then certainly you know we are combining one stop shops with libraries, they are coming more along and if we’ve got twenty-four, there again we’d better make sure we get every single pennies worth of value out of them for the future. So I’m, what I would like to do on this is committee is actually use the audit in a broader way to draw attention to what is happening with the rest of the Council.

Likewise in 2.2, the Invigor8 direct debit, one of the ways the Council needs to become more efficient is encourage more people to do things like that with direct debit, the most you know quickest, cheapest form of transaction. So if 100% of the population did everything by direct debit, there would be considerable savings, so when we have a direct debit system that undermines public confidence in the Council and how it delivers those systems it makes alarms bells ring a little bit more in my head and says, ‘Come on, you know we can’t, we’ve got to be so spot on.’

We are actively, I hope actively tempting people to use and address Council services in the cheapest way for us and therefore protect more services that are not available. So I like to look underneath the headlines of you know, we made a mistake there some people I believe got £400 debit as opposed to a £40 debit. How many people will they have told about that? How many people will they say, ‘Don’t do a direct debit with the Council, they get it wrong!’

So my view is that you know these points can’t just be brushed over and say oh well it’s just you know librarians can’t manage money, well they have to if that want to work for the Council. Anybody has to manage money efficiently and our job of the audit is to see those signals and ask some more searching questions about what’s going on underneath.

You know if I just read that one particular site and I’m not saying this now I’m picking on the libraries, I daren’t pick on the libraries because of my past but as I say we’re asking them to become more front line, more proactive if they need to understand anything else. So I’m asking those questions, maybe Mark on my behalf could ask one of the heads of service who might be able to understand what’s going on on the ground.”

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Why Wirral Council’s auditors state Wirral Council doesn’t provide value for money

Why Wirral Council’s auditors state Wirral Council doesn’t provide value for money

Why Wirral Council’s auditors state Wirral Council doesn’t provide value for money

                                                     
In an audit report released to the public on the 6th September written by Wirral Council’s auditors Grant Thornton, they anticipate issuing a qualified “adverse” opinion on Wirral Council’s arrangements to provide value for money.

Their report also refers to “continuing concerns raised by regulators” and how “residents also continue to raise concerns with us“. They conclude that during the financial year 2012/13 that “the Council’s arrangements for securing financial resilience were inadequate during this time” and that “the Council accepts that for 2012/13 it was less than adequate and improvements were needed in its financial management“.

The auditors went on to state that “The Council had yet to fully address the corporate governance weaknesses which have been repeatedly identified in respect of key issues such as whistleblowing, conflicts of interest, compliance with procedures, risk management, Internal Audit and providing value for money. In addition there was a high incidence of non-compliance with procedures” and that “there were weaknesses in corporate arrangements for risk management, compliance with policies, procedures and internal control.

Their final conclusion is “that the Council did not put in place proper arrangements to secure economy, efficiency and effectiveness in its use of resources for the year between 1 April 2012 and 31 March 2013.

Another report published today entitled Wirral Council – Review of Arrangements for Securing Financial Resilience gives more detail as to what Wirral Council’s auditors think needs to improve. Both reports will be discussed by Wirral Council councillors on 18th September at the Audit and Risk Management Committee.

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