Improvement Board (15th November 2013) The first five minutes (a transcript)

Improvement Board (15th November 2013) The first five minutes (a transcript)

Improvement Board (15th November 2013) The first five minutes (a transcript)

                          

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Above is video from the first twenty-six minutes of the Improvement Board. If you want to watch the whole meeting from start to finish you can watch using the playlist. If I was to write a report on the meeting, I don’t think it would really do it justice. Therefore it would be better instead to have a verbatim account of what was said (which I’ll be adding to the video as subtitles).

Those at the meeting got this handout which had the responses to the consultation and questions submitted to the meeting (although it’s best to read this about the questions as some had subtle alterations). The handout also contained the text of motions agreed at meetings of Wirral Council’s Coordinating Committee and at Wirral Council’s Audit and Risk Management Committee about the review. At the later meeting Cllr Simon Mountney voted against the resolution. So here’s the transcript of the first five minutes.

Joyce Redfearn, Chair of the Improvement Board: A very, very warm welcome. It is most encouraging to see so many people here.

If you can’t hear, can you please wave hands and indicate to us and we’ll try and project better. If you do want to move forward there are more seats at the front if that helps people but you know wherever you’re comfortable you are very welcome to stay in terms of the proceedings.

I probably should begin with introductions of the people sitting at the top table just so that you know who we are but we have deliberately taken away the tables and tried to make it a more relaxed and more informal situation. So we hope that that will create the right atmosphere this afternoon for you to be able to ask the questions and make your comments that you wish to make in terms of the review.

I’m Joyce Redfearn, I’m the Chair of the Improvement Board.

Graham Burgess: I’m Graham Burgess, Wirral Council Chief Executive

Cllr Phil Davies: I’m Phil Davies, Leader of the Council.

Dr Gill Taylor: I’m Gill Taylor from the Local Government Association and member of the Improvement Board.

Mike Thomas: I’m Mike Thomas, I’m the Council’s external auditor.

Joyce Redfearn: And we have other members of the Improvement Board in the audience, both past and present members of the Board so no doubt at times they may want to also join in as Board members in terms of the comments and queries that we’ve received.

To try to help things because we have had rather I’m pleased we’ve had a very strong response to the consultation and to the opportunity to ask questions. We have put out I hope everybody can see a piece of paper that says Feedback from partners but then it goes onto the questions which will be the main focus of today’s session and I have also as Chair agreed that Martin Morton with whom much of this began should have the opportunity to also make a statement at the end of the meeting at the end of the questions, so I hope people are comfortable with that, ok.

I’m not going to dwell on the initial feedback. We wanted you to be aware that there have been responses and this was actually yesterday evening when we’d just received these and we are expecting more potentially through the course of the day up to five o’clock this evening. They do give a flavour of some of the responses that are coming back and I hope this is helpful in terms of seeing what others are saying as well as as hearing today what the people in this audience actually feel and think about the review report, the work that’s been done by the Improvement Board and I suppose fundamentally the issue is where and how well prepared Wirral Council now is for the next stage which it still knows is an improvement journey.

Nobody is saying today this is the end of the story. This is part of where we will be continuing, but in a different form to see further improvements in Wirral Council.

So if we’re all happy to do so, I’d like to turn to the first question, so the heading, it’s on page one, two, three, four, five if you’re with me, questions or feedback submitted by the public and the first one is from J Yates.

I don’t know if J Yates is in the room and wants to identify themselves. It’s not necessary, we will actually take the question whether people want to idetify or not and themselves associated with that. OK, the first question there is about the timing and not having given at least five working days notice, I’ll ask Graham to respond to the question please.

Graham Burgess: I think I’ll stand up if that’s ok. First of all the requirement for public notice of meetings applies to statutory meetings of the Council, this isn’t a statutory meeting of the Council, this is a meeting of the Improvement Board and therefore the regulations in that respect don’t apply, but clearly we like to follow good practice where we can, so immediately following the last Improvement Board meeting because we knew there was a really tight timescale, we met with representatives of the media and made sure there was extensive coverage of the decision of the Improvement Board to hold this meeting and indeed I think in the Echo and in the Globe and on Radio Merseyside there was specific coverage of the intention to hold this meeting at this time on this day and that was almost two weeks I think before this meeting had been held.

So we did make sure there was coverage in those newspapers and also we updated with both the Globe and the Echo to ensure there’s some coverage even in the last day or two of this meeting taking place. So on that basis we think that we have advertised, in fact we’ve advertised this meeting, via our partners in the press, far more vigorously and intensively than we would a normal Council meeting.

Joyce Redfearn: Thanks very much.

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Consultation feedback and questions to Improvement Board (15th November 2013)

Consultation feedback and questions to Improvement Board (15th November 2013)

Consultation feedback and questions to Improvement Board (15th November 2013)

                                    

Handed out at last Friday’s Improvement Board meeting were the responses to the consultation received so far, motions passed at the Audit and Risk Management Committee and Coordinating Committee and the questions submitted in advance of the meeting by the members of the public as circulated at the meeting (although some of mine were subtly altered).

I’ve checked the Improvement Board section on Wirral Council’s website at the time of writing, but they haven’t appeared there yet, so here they are instead!

FEEDBACK FROM PARTNERS

Comments on the draft report on behalf of Wirral Community NHS Trust

Thank you for the opportunity to comment on this report.

Wirral Community NHS Trust recognises the significant steps forward taken by the Council over the last two years and agrees with the broad conclusions set out. We also recognise the commitment shown by key personnel, officers and members, and the level of improvement activity which has taken place and which is reflected in the report.

Particular phrases from the concluding pages which resonate with this organisation’s experience working with the Authority over the last year include the reference to a stable, well-led and inclusive organisation, where a change in culture has taken place. We agree that there is a stronger sense of strategic direction, planning and performance management. The grip of the financial position is evident, and there is much greater clarity about the individual roles of senior staff in the new structure, and a strong sense of accessibility.

The Authority is engaging well with key partners and taking a proper leadership role, particularly from our respect, in the health and social care economy.

We look forward to continuing to work with the Council and building this relationship. A key challenge for all public sector partners over the coming years will be our ability to work together to manage the impact of the financial constraints under which we all work, and to ensure that actions taken by individual partners to not impact adversely on the challenges faced by other agencies.

Simon Gilby
Chief Executive
Wirral Community NHS Trust

Thank you for a copy of the Wirral Improvement Board Review report.

I think sharing this document with your peers across the Liverpool City Region is an example of the increased transparency and accountability that you, Cllr Davies your Leader, together with Officers and Members are trying to bring to Wirral.

It is clear that Wirral faced a number of significant challenges and it is to your credit that these have been identified, accepted and acted upon in a way that can only be to the benefit of residents in the Wirral.

The priorities identified by the Improvement Board have set out a clear improvement framework for the Council and the actions taken to date are noted. For me, the priority around political and managerial leadership is key – it sets the example for the Council and all it’s staff and members. This leadership is reflected throughout the other priorities and our challenge now is to build on the cultural changes that are beginning to happen at Wirral so that they become the norm for the future.

It is also to its credit that this improvement has been undertaken in a time of significant financial pressure on the Council, as with the other Councils in the Liverpool City Region. Again the development of a longer term budget and financial plan is noted and will clearly help the Council address current and future challenges in respect of financial settlements.

It would appear that the Council has made significant progress in a relatively short period of time and again it is noted that the Improvement Plan recognises it is not the end but clearly there are further steps that need to be taken to build on what has been achieved to date.

On behalf of St. Helens Council, I would like to congratulate the Leader, yourself and the teamwork of the whole Council on getting to where you are now.

Yours sincerely

Carole Hudson
Chief Executive
St. Helen’s Council

Wirral Improvement Board Review

Merseytravel would like to concur with the view expressed in the report which has recently been published that significant progress has been made by Wirral Council in addressing a number of critical issues that had been raised.

Relationships between Merseytravel and Wirral Council are very open and transparent based on trust. We have a joint agreement on the current transport priorities that will best serve the Wirral, in particular looking at enhancing the connectivity between Wirral and North Wales and Cheshire West. This has been done in the spirit of collaboration at a strategic and operational planning level.

We have developed, and will continue to develop an open and trusting relationship with both the political and senior officer leadership at Wirral Council and have worked collaboratively on the development of a Combined Authority scheme which we hope, when fully implemented in 2014 will see a greater level of outward looking, strategic leadership at City Region level with a very progressive set of revised transport arrangements which will have been developed with collaboration by all parties through which Wirral have contributed significantly.

We also recognise the role of the Leader of Wirral has played in the development of securing European funding within the European programme and we hope to continue to maximise this expertise and the new approach to partnership working between all parties but in particular between Merseytravel and Wirral Council.

I trust that this helps.

Yours sincerely,
David Brown
Chief Executive and Director General

Wirral CCG welcomes this report which clearly demonstrates the significant progress the council has made over the last 18 months. We believe the the correct structures, governance and culture is now in place for us to work collaboratively in the future to deliver integrated services for the population of Wirral.

Dr Phil Jennings
Chair
Wirral CCG

“Congrats! Need to keep up the good work!”
Angela Eagle MP

RELEVANT RESOLUTIONS PASSED AT AUDIT AND RISK MANAGEMENT COMMITTEE 14/11/13 WITH THE SUPPORT OF MEMBERS FROM ALL PARTIES

[Ed – Cllr Simon Mountney voted against which isn’t mentioned here]

Moved by Councillors Pat Glasman/Janette Williamson
RESOLVED:
That this Committee welcomes the report of the Improvement Board, which draws attention to the significant progress Wirral has made in the last 20 months.

It recognises that there are still issues which need to be addressed but believes it is clear that Wirral is now an outward looking Authority – open to constructive criticism and willing to address problems when they occur.

We would recommend the sector-led approach to change and development to other authorities who find themselves in difficulty.

We would like to thank the Improvement Board, all staff and Members who have participated in the change process. It now remains for Members to continue to participate in their own development and not become complacent but ensure that change becomes embedded for the future

Moved by Councillors Steve Foulkes/Pat Glasman
RESOLVED:
That the Committee welcomes the response to critical reports in that it puts the Council’s progress in an accessible and available format.

The issues remain complex and what happened was regrettable. We urge that all outstanding matters should be resolved as quickly as possible and that Members be updated periodically.

RELEVANT RESOLUTIONS PASSED AT CO-ORDINATING COMMITTEE ON 13/11/2013
RESOLVED:
That this Committee welcomes the Report. It clearly states the Authority is moving in the right direction.

This Committee pledges to play its full part in continuing the direction of travel.

All Members will be encouraged to engage in the next steps identified within the report.

We must not be complacent as we still need to improve in many areas identified in the report and embed positive changes.

We thank all members of the Improvement Board for their help.

We thank all employees and Members for their efforts in this journey of improvement.

We would recommend the approach adopted by the Local Government Association, in piloting sector led improvement, and would recommend it to others who find themselves in difficulties.

QUESTIONS OR FEEDBACK SUBMITTED BY THE PUBLIC

J YATES

Dear Sir/Madam

I raise an objection to the timing of the Public meeting arranged for Friday 15th 2013 as notified in the Wirral Globe.
I have not received the statutory notice of at least 5 working days and feel I would not be able to attend at such short notice.
I therefore submit that this meeting be re-arranged to incorporate the legally-required term of notice.

JOHN BRACE

The final report of Anna Klonowski Associates Limited was published as part of the Cabinet agenda of the 12th January 2012. Wirral Council also received from Anna Klonowski Associates sixteen appendices (listed below), which apart from appendix G (Standards for England Decision notices) have not been published. If Wirral Council is now “open and transparent” when will the other fourteen appendices be published (except for appendix L)?

A Appendices as Referred to in the Report
B Equality & Human Rights Commission Letter Dated 29 December 2010
C First Improvement Plan
D Care Quality Commission Inspection Report
E Charging Policy for Supported Living Services
F Documents Relating to 27 Balls Road
G Standards for England Decision Notices
H Documents Relating to Reimbursement Claims
I Emails Relating to Supported Living Contracts
J Documents Relating to Service Provider 2
K Documents Relating to Service Provider 3
L Medical Information Relating to Martin Morton (MEDICAL IN CONFIDENCE)
M Documents Relating to Service Provider 4
N Minutes of Adult Protection Strategy Meetings Relating to Service Provider 4
O Documents Relating to the Safeguarding Adults Unit
P Minutes of the DASS Monitoring & Development Sub Group Meeting Held on 11 December 2008
Q Employment Dates for WMBC Employees

On the 14th April 2011 Cabinet resolved that Martin Smith’s report be made public, however all the names (presumably of Wirral Council officers and councillors) contained within the reported were redacted before publication. Is publishing the redacted (rather than full) report complying with the spirit of the earlier Cabinet decision? Will Wirral Council to publish an unredacted version of the Martin Smith report?

Presumably some of the blacked out names in Martin Smith’s report would be the names of councillors. As councillors are accountable to the people of Wirral, how can the people of Wirral hold their elected representatives to account unless the full Martin Smith report is published including the names of councillors in it?

Does the Improvement Board understand that the Wirral public will find it hard to believe that Wirral Council has changed when there are so many unanswered questions surrounding these events due to the lack of transparency and accountability?

The Standards Committee of Monday 4th July 2011 discussed an administrative error that had occurred in dealing with the standards complaint made by Martin Morton made regarding Cllrs Roberts, McLaughlin, Pat Williams and Bridson. He had initially made a complaint about Cllrs Roberts, McLaughlin and Pat Williams, but had replaced this with a more detailed complaint involving Cllrs Roberts, McLaughlin, Pat Williams and Bridson. This second complaint mysteriously vanished from Wirral Council’s files. A public apology was made at the time by the Monitoring Officer to Martin Morton and the councillors who were the subject of the complaint. Did any Wirral councillors have access to the revised complaint prior to its disappearance from Wirral Council’s files if so who were they?

A separate and unrelated complaint about one of the four councillors referred to in question five (ref SfE 2010/02) was decided on the 20th December 2010. However the covering report sent to the panel which decided was incorrectly titled “Report of the Monitoring Officer – Case Reference 2010/03″ . This report to the panel also omitted that the original complaint referred to an alleged breach of 6(a) of the Code of Conduct. As an apology was given for an administrative error to the complainant referred to in question 5, will an apology for this administrative error be given to the complainants of complaint reference SfE 2010/02 and the subject of the complaint?

In the review report it states “it is proposed to strengthen the independent nature of the Audit and Risk Management Committee through the appointment of a majority of external members”. How many independent members of the Audit and Risk Management Committee will be appointed, who will they be appointed by and will the Audit and Risk Management Committee be chaired in future by one of these independent members?

Although Wirral Council is meeting its target of responding to 85% of Freedom of Information Act requests within twenty days during the Information Commissioner Office’s monitoring period, a greater proportion of Freedom of Information Act requests have been turned down. If memory serves me correctly, this has been achieved by dedicating greater human resources to responding to Freedom of Information Act requests. This raises the questions, are these resources temporary and only for the Information Commissioner Office’s monitoring period (and if so how will the current performance be maintained once these resources are withdrawn) and how does refusing a greater proportion of Freedom of Information Act requests tally with the administration’s stated desire to be more “open and transparent”?

The reports into whistleblowing allegations raised about Wirral Council’s BIG (business investment grants) and ISUS (Intensive Startup Support) have both not been published in full despite being received by Wirral Council in the Spring of this year. The Executive Summary to the Grant Thornton report into the BIG scheme was published by Wirral Council on the 15th July (the companies referred to in the Executive Summary were anonymised). If the Executive Summary to the ISUS report follows the same format as the BIG report and has also been anonymised, why has this not been published also?

If the Improvement Board decides that it is safe to withdraw, do they think that the Corporate Governance Committee should be reconstituted to ensure sufficient oversight by councillors of the work identified in the “Next Steps” section?

Are the LGA members of the Improvement Board financially renumerated for their work on the Improvement Board and if so, could amounts (whether exact or approximate) of the total cost to Wirral Council over the lifespan of the Improvement Board?

GREG VOGIATZIS

Dear Improvement Board,
As a member of the public living on Wirral I have reviewed your report in the limited time it has been available and would like to comment and seek response as follows.

Your recommendations include

(a) The need for an Improvement Board in its current form is no longer the best way forward for Wirral.
(b) Instead the Council will need to drive improvement through the future actions suggested in the Next Steps sections of the report.
(c) There should be a review of Wirral’s progress overall at the end of the year end as suggested in para 85, on page 30 of this report

I struggle to grasp why these recommendations are appropriate given the significant number of “next steps” that the report suggests are required.

The review proposed at c) is to take place within a relatively short timescale at which point, given the scope of the report, it would be unlikely to establish genuine progress or provide confidence that strategies and changes have been effectively implemented.

I believe that continued external oversight by the Improvement Board is necessary to ensure that “next steps” and changes are in fact implemented and embedded.

There are a number of areas of concern that lead me to this belief.

At para 71 of the report reference is made to community representatives having been recruited for Constituency Committees which are a key plank of neighbourhood working.

This is untrue – Birkenhead, the largest constituency is yet to recruit community representatives and from my own enquiries do not appear to have a process to do so.

I am advised that the meeting of Birkenhead Constituency Committee arranged for 28 Nov 2013 is intended to address this although no agenda has yet been produced.

This does not inspire confidence that your report is accurate in this area and leaves other areas open to doubt.

At para 99. reference is made that the direction of travel is towards amber. This implies the situation is still RED and undermines your position that external oversight/scrutiny is no longer necessary.

At para 107 reference is made to FOI requests and the 85% target being achieved. This is measured over a very narrow timescale and makes no reference to any challenges to response that may have been received.

Give Wirral’s poor performance in this area surely continued oversight is required to ensure this is consistent and representative of anticipated future performance.

I have concerns that the Neighbourhood working structures are flawed and as these are key to delivery of the “new” ways of working and this calls into doubt the validity and credibility of much of the work the Improvement Board have undertaken.

The (published) Equality Impact Assessment for this does not appear to consider any potential negative impacts for protected groups or consideration of socio economic factors when in fact these clearly exist on the basis of £200,000 being equally split between constituencies regardless of their demographic or socio economic need. There is potential that inequality will be increased in constituencies/areas with more ethnically diverse population or younger/older populations.

Even on a simple budget per head calculation unequal treatment could be perceived as existing.
If my concerns are correct then this is something I would expect the Improvement Board to have noticed and addressed given the weight and emphasis placed on Neighbourhood Working.

NIGEL HOBRO

In your report p53 section 184 you write that you are “the first sector-led improvement approach taken to support a Council facing significant governance issues”. In the potted biographies of Joyce Redfearn it is written:

“She has served on two previous improvement boards for Blaenau Gwent and for Liverpool.”

Question 1.
What happened at Blaenau Gwent and Liverpool. I interpret “sector-led” as being led by a peer group rather like the Police investigating themselves. What was different about Mrs Redfearn’s prior appointments to Boards.

Question 2.
Your report refers to external reports 2010-2012 though by contrast WBC writes a response to critical reports 2010-2013. Given that those reports included two from Grant Thornton in 2013 which showed alarming deficiencies in the award of business start-up grants both in working Neighbourhoods, in BIG and in ISUS, how can you make a statement that the Economy was an “area of excellence” for WBC even under the difficult conditions to which you allude?

This is not a complaint regarding those investigations but a query of on what authority can you print such an assertion faced with knowledge of, certainly published in BIG Abbreviated summary, the deep failures of scrutiny over the process shown by WBC?

JON KING

I have two questions to the Improvement Board:

I would contest that the ‘war’ has been won when so many legacy issues remain outstanding, but to ‘win the peace’ when there has been such a breakdown in trust between the local authority and its residents is it not time for the Local Authority to adopt a corporate charter reflecting the Nolan Principles to embrace the expected standards in public life?

To ‘win the peace’ you have to resolve the grievances and issues resulting from the previous periods of poor performance how can the Council assure the residents that these have been investigated and addressed with the appropriate vigour.

ANONYMOUS (DID NOT WANT TO BE NAMED)

The report states that some council members were less engaged with the improvement training and process than others. Is the public allowed to know which ones these were and can anything be done about the persistence of this negative attitude now that the Improvement Board is planning to reduce its level of involvement?

The ‘What Really Matters’ and other previous questionnaires were hailed as a success and yet there were frequent public complaints regarding the loaded nature of the questions and the lack of information regarding the choices they presented (evidenced by letters to the local press, for example). Were these questionnaires actually designed by a reputable and experienced market research company, and if so, which one?

MARTIN MORTON

The Improvement Board will hear from Martin Morton who has requested time to address the meeting.

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4 down, 11 to go of the unpublished appendices to the Anna Klonowski Associates report

4 down, 11 to go of the unpublished appendices to the Anna Klonowski Associates report

4 down, 11 to go of the unpublished appendices to the Anna Klonowski Associates report

                        

from: John Brace
reply-to: john.brace@gmail.com
to: “Graham Burgess (Wirral Council Chief Executive)”
cc: Cllr Phil Davies , Cllr Jeff Green , Cllr Phil Gilchrist
date: 18 November 2013 11:14
subject: follow up to question and answer session at Friday’s Improvement Board meeting
mailed-by: gmail.com

Dear Graham Burgess, Cllr Phil Davies, Cllr Jeff Green and Cllr Phil Gilchrist,

In order that the public know the progress of the commitments made on Friday’s Improvement Board meeting I am publishing this email and will happily also publish any replies unless you indicate you do not wish your reply to be put in the public domain.

A brief update on some progress I have made on the appendices to the Anna Klonowski Associates Limited report. Appendix B (the Equality and Human Rights Commission Letter dated 29th December 2010) has been helpfully supplied by Paul Cardin.

Appendices C (the first improvement plan) and D (the Care Quality Commission Inspection Report) I discovered at the weekend had already been published by Wirral Council as part of a Cabinet agenda from over three years ago.

Appendix G (the Standards for England decision notices) have already been published too and I am not asking for appendix L (medical information relating to Martin Morton). This just leaves appendices E, F, H, I, J, K, M, N, O, P and Q.

With regards to my supplementary question about appendix P (minutes of the DASS Monitoring and Development Sub Group Meeting), as this was the only meeting minutes referred to in the appendices list I made an error. My question should’ve referred to notes in a different appendix, which contained the notes of the Charging Policy Working Group held on the 22nd August 2005, my apologies for any confusion caused.

I would be interested in receiving an unredacted copy of the notes and accompanying table (unredacted in respect of the three councillors who were there if deleting the redaction of officer names is an insurmountable problem) of the Charging Policy Working Group. The only councillor I am able to ascertain was there so far was Cllr Pat Williams.

With regards to appendix E (charging policy for supported living services) as this was a policy I presume it was agreed by councillors. It therefore can’t be claimed that a policy falls into one of the reasons you gave on Friday for not publishing the appendices. Publishing it would help the public understand the series of events that happened and whether it was an unlawful policy implemented by officers or whether officers acted outside of an agreed policy.

I am sure you (apart from Cllr Gilchrist who couldn’t be there) remember the mood of the public at Friday’s meeting and how although Wirral Council has changed in some ways that convincing the public of that change will be a difficult challenge.

I asked the questions I did on Friday because if the public were informed fully about what actually happened, then knowing what happened and the chain of events that led to it would allow the public to decide for themselves whether the changes made since then would prevent a reoccurrence in the future.

Until there is more disclosure of what went happened, despite Wirral Council’s desire to “move on” some members of the public will still want to know and the details of who, what, why, where and when which at the moment are answers that are only filled with speculation.

I hope this sets out my position and I look forward to a more detailed response about the future publication (or the reasons against publication) of the remaining appendices to the Anna Klonowski Associated Limited report and the question about removing the redactions of councillor and officer names (at Head of Service level and above) in the Martin Smith report.

Yours sincerely,
John Brace

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Cllr Steve Foulkes “by and large the message was we got ourselves into a dark place and we needed to get out of it”

Cllr Steve Foulkes “by and large the message was we got ourselves into a dark place and we needed to get out of it” | A report on the Wirral Council/LGA Improvement Board review consultation item discussed by Wirral Council’s Coordinating Committee on the 13th November 2013

Cllr Steve Foulkes “by and large the message was we got ourselves into a dark place and we needed to get out of it”

                            

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The Coordinating Committee meeting was just so councillors could discuss one agenda item, the Wirral Improvement Board review, which is currently out (at least at the time of writing) for a rather short eleven day consultation ending on Friday 15th November.

Part one of the meeting (which you can view above) contained a rather long Powerpoint presentation from the Head of Policy and Performance/Director of Public Health (Fiona Johnstone). As usual though the more interesting comments were made by councillors and the first of those to comment was former Leader of the Council Cllr Steve Foulkes (which starts at 17:33 in the first video clip above).

He said, “Chair, I mean clearly the Council had found itself in difficult times with a number of highly critical reports. I have no intention of going back to the origin of those reports and the issues around them but needless to say it did certainly undermine confidence of the public in the Council to the degree where it felt necessary that we wanted to move and incorporate outside help and I got lots of things wrong in my position as Leader but one of the things we did get right was actually open ourselves up and suggest the sector led approach improving on what we’ve established. So I think we did the right thing at a very difficult time we felt.

We, under any circumstances a report of this nature and its independence so the people who were writing this report aren’t our people, there’s three political mentors who were signed up to the outcome of this report. If we took seriously and we did, the fact that say the Klonowski report, obviously independent was a significant issue then where reports praise us and they are also written independently then rightly we should give the praise equal value against the criticism because the fact is that’s an independent report. This isn’t us saying this about ourselves, these are people who work for us and see the change and you know from Chief Exec down to a number of officers it’s fairly unrecognisable the structure of the Authority from whence we started. So we have been able to make those changes.

I think we have made improvements to a point where we could run, be on our own and they’re saying that, so that’s to be welcomed. The one issue that is in the report that I think you I know slightly mentioned about audit and the audit committee. Certainly I know through working with Jim as Chair and the other Members who are represented on audit, we did make vast improvements to the way the audit committee functioned and its job. However this issue of independence I think alongside the world we’ve got where there are a number of independent views because we are cynical of politicians in general in the Wirral and so I think that the audit committee with an independent majority certainly should have more credibility on an ongoing basis Chair I think that’s true.

The thing is we’re by no means where we would like to be. We’ve also had an ambition to be you know a journey to excellence or whatever type of authority you want to be or an excellent Council and underneath we’re not. I think you said Fiona we’re not there. We don’t expect to be perfect and any large organisation will always make errors and we shouldn’t be castigated for a single error and that’s the way it always is because you know errors will happen in whatever work, walk of life you’re in. Mistakes do happen.

It’s how you react to those mistakes, it’s what you do about them and what the overall point of this is. At the same time making this journey against the most difficult financial background that I think anybody’s ever seen in their lifetime. It’s never been easy on local authorities, but the level of savings we’re being asked to make are of such a magnitude, it can’t be easy to this improvement, trying to do an improvement job at the same time as these other things.

So I welcome in general, I welcome the report. It’s a job half done, but half done we shouldn’t be complacent and we should try to move on. You know we’ve all had to do a little bit of sort of inward reflection. Are we doing our best as individuals, each one of us around the table and the lead officers as well and to agree with members of the public engaging in the debate. We’re doing our bit, we changed something that we do to make this Council better.

Certainly I know numbers of Members have engaged in training, taking those roles on, we’re certainly working hard on scrutiny as Alan over there will testify. I think we do need to take on board a review of scrutiny committees in the new year.

Comments that are in the report and those particularly those around health and social care scrutiny committee that’s had you know quite a number of comments made. We need to do that whether that means we supplement it by members of other committees, we need to be open-minded, imaginative in the way we approach it. So if someone throws a problem at us then we need to work together to deal with that.

There have been various levels of engagement with various Members but I think you know credit to the three party leaders who have sat in a room together on numerous occasions throughout this journey and tried and have generally seem to have been able to work together, it’s a comment made within the report.

So I think all in all if we accept the critical reports of an independent nature and basically say we take them verbatim because to do otherwise would be stupid and people would say you’re trying to hide or you’re trying to alter it. I don’t agree with every single word in the summary but by and large the message was we got ourselves into a dark place and we needed to get out of it.

I think likewise we should recognise that this is you know a journey of improvement that’s been undertaken, it’s been recognised by others outside the Council. We should be thankful for it and thank those who are part of it. As the presentation has gone on I’ve put a number of words together. I’ll see if it finds favour, it’s not particularly controversial but I think we need to accept where we are, never mind the fact that we can always improve and we shouldn’t forget those mistakes from the past and rectify those mistakes from the past as soon as we can, we just need to recognise that.

It’s been a difficult period and this is a good report, a good independent report. We should take it for what it is and use it as an encouragement, a bread and butter role in the process for Members, members of staff, Chief Officers, members of you know for every single employee we should say thanks for being involved in this. We are moving in the right direction. That’s just my take on it, you may disagree.”

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Thousands of pounds spent by Wirral Council on legal advice for safeguarding and Salisbury Independent Living

Thousands of pounds spent by Wirral Council on legal advice for safeguarding and Salisbury Independent Living

Thousands of pounds spent by Wirral Council on legal advice for safeguarding and Salisbury Independent Living

                                                                                                              

A comment left yesterday by Paul Cardin made me think about three legal invoices which seem to be (at least it seems reasonable to assume) tied in with issues raised during Martin Morton’s whistle blowing.

SIL on this invoice stands for Salisbury Independent Living (who was service provider 3 in the Anna Klonowski Associates Ltd report). Ninety-five pages of her two hundred and forty-nine page report were about Salisbury Independent Living. In stark contrast to the other invoices for thousands of pounds, this is for £360 representing 2.5 hours of an associate’s time on “financial abuse”. Unless this was independent legal advice to someone who was overcharged by Wirral Council, you wonder why it wouldn’t have been cheaper to do this in-house instead.

However, Wirral Council isn’t always so frugal in cases involving disabled adults. This interim invoice comes to £3,024 for “adult safeguarding advice” for one person from August to October of last year.

Morris Hill of Weightmans was also involved with legal work for Wirral Council in [2012] WLR(D) 31, [2012] EWCA Civ 84, [2012] PTSR 1221, a Court of Appeal case between Wirral Metropolitan Borough Council and Salisbury Independent Living Ltd which Wirral Council won. The case was about a claim by Salisbury Independent Living Ltd that Wirral Council owed them £3 million and was an appeal from [2011] UKUT 44 (AAC) this earlier decision. There’s also a further invoice for £8,017.20 concerning Salisbury Independent Living.

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