REVEALED: Grant Thornton’s previously secret £50,0000 report into how Wirral Council played the regeneration game

REVEALED: Grant Thornton’s previously secret £50,0000 report into how Wirral Council played the regeneration game

REVEALED: Grant Thornton’s previously secret £50,0000 report into how Wirral Council played the regeneration game

                          

If there’s somethin’ strange in your neighborhood
Who ya gonna call (Grant Thornton)
If it’s somethin’ weird and it won’t look good
Who ya gonna call (Grant Thornton)

Yes, my challenge for today is “making accountants sound interesting” (wish me luck)!

So where to start this tale that has about as much twists, turns and complexity as a Dan Brown thriller? Well in order to keep your attention and not send you to sleep I’ll be comparing what happened to far more exciting things (as this blog isn’t called “101 fascinating tales of bean counting”).

Wirral Council paid a company called Enterprise Solutions (NW) Limited approximately a million pounds for work done on a program called ISUS (a program to support businesses). It also paid them for work on another scheme called BIG (a business grants program). However something had gone wrong so Wirral Council sent in a crack team of accountants from Grant Thornton to investigate.

Grant Thornton as Ghostbusters
This blog has no file photo of Grant Thornton’s crack team of accountants, so using perhaps more artistic licence than is necessary this is the blogger’s impression of them (from the film Ghostbusters) (although being accountants they were probably wearing suits instead).

This intrepid team (who were paid ~£50,000 for all this) went to interview the whistleblowers who worked for Enterprise Solutions (NW) Limited to find out what had happened. As Enterprise Solutions (NW) Ltd is an absurdly long name that takes forever to type I will from now on instead be calling them the USS Enterprise instead.

There was trouble on the USS Enterprise and the whistleblowers said (this is a summary of hundreds of page of a report) that the “the engines cannae’ take it anymore”. Money was being fed into the USS Enterprise’s engines from Wirral Council. Its mission was to seek out new businesses and boldly help them (in the form of grants and other assistance). However the whistleblowers knew that thing were going very wrong and detailed the who, what, where, why and when.

The crack team from Grant Thornton heard what the whistleblowers had to say and then tried to investigate what had happened. They even went to the USS Enterprise to investigate further and spent three days there.

However, someone senior on the USS Enterprise heard about this and perhaps frightened that they might find something that would lead to a court-martial prevented Grant Thornton from setting foot on the ship ever again. This was despite the contract between Wirral Council and the USS Enterprise stating that Wirral Council could have access to their “accounts and records” (although there’s a long running controversy as to whether this contract was ever signed). This didn’t however deter (much) the crack team of accountants who then wrote (as best they could) reports on both the BIG and ISUS programs.

These reports went to Wirral Council, who then refused to publish them, giving the reason that they had referred some of the matters in it to the Merseyside Police. They felt that publishing it would prejudice any potential future criminal prosecutions (but there are also others that felt this was an extremely convenient excuse to prevent Wirral Council being embarrassed by what Grant Thornton had discovered).

A long, long time later the Merseyside Police got back in touch with Wirral Council with a letter that can be summed up by we can’t charge or ask the CPS to prosecute people in this matter as the police had been denied access to key evidence they’d need.

So then Wirral Council convened a special meeting of its Audit and Risk Management Committee to discuss the whole matter.

That is it in a nutshell (leaving an awful lot out too). The detailed nature of what the whistleblowers alleged is far beyond a few hundred words I have here to do justice to and I’m sure will be discussed next Tuesday evening at a special meeting of the Audit and Risk Management Committee.

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Wirral Council plays the Regeneration Game (badly)

Wirral Council plays the Regeneration Game (badly)

Wirral Council plays the Regeneration Game (badly)

                                

Just before Christmas started Wirral Leaks asked for a guide to the BIG Fund/ISUS/Working Neighbourhood investigation. Well where to start?

BIG stands for business investment grants. ISUS stands for intensive start-up support.

BIG is not to be confused with Think Big (marketed under the rather terrible catchphrase Think Big! Think Wirral). Think BIG was for grants of over £20,000 and as far as I know isn’t included in the whistleblowing allegations. Think BIG had a budget of £300k a year in Wirral Council’s budget from 2009/10 and is now called the Think Big Investment Fund.

Business Investment Grants (for under £20,000) were awarded to companies that were successful in applying for a business investment grant. Grant Thornton (who are also Wirral Council’s auditors) were asked in October 2012 for a quotation for work to look into the whistleblowers’ concerns. As a result of this work, two reports were produced and sent to Wirral Council. One report was on BIG and the other on ISUS.

In response to a question from Nigel Hobro to Cllr Phil Davies at the full Council meeting in July, Wirral Council published the summary of Grant Thornton’s report into the BIG program.

I made a Freedom of Information request for Grant Thornton’s ISUS report in August 2013. On the 23rd September 2013 Wirral Council stated that “the report, which has been reported previously, has been handed over to the Police for their consideration, in accordance with the recommendations contained within the report” and refused providing the report using a s.30 exemption (Investigations and Proceedings conducted by Public Authorities).

I asked for an internal review as the investigation had been carried out by Grant Thornton UK LLP (who isn’t a public authority). Another factor I pointed out was that Wirral Council weren’t bringing criminal proceedings, but instead passing it to the police. I also pointed out that s.30 was a qualified exemption and subject to a public interest test (which Wirral Council hadn’t included in its original reply).

Wirral Council’s response to the internal review was that they still refused to release the report. However they did provide further detail as to why. Firstly they stated that the investigation into the BIG and ISUS program was done independently of Grant Thornton’s role as Wirral Council’s auditors. This was to “review the earlier investigation conducted by the authority’s Internal Audit section and to conduct their own investigation into these allegations” and referred to an assurance by Grant Thornton that their work on BIG & ISUS was independent to that of their work auditing Wirral Council’s accounts.

Wirral Council regarded the work that Grant Thornton had done on BIG and ISUS as on Wirral Council’s behalf, therefore in Wirral Council’s view a s.30 exemption still applied. Stating this in English only a person with a legal background would write “as such Section 30 of the Freedom of Information Act 2000 is still appropriate as the investigation was conducted by an organisation acting on behalf of the organisation.” Despite referring it to the police, Wirral Council gave the impression they hadn’t made their minds up as to whether they would start a criminal prosecution themselves. However if they hadn’t made their mind up already not to institute criminal proceedings on this why refer it to the police?

In a concession though, they did agree with me that the original refusal should have included Wirral Council considering the public interest test. The person doing the internal review did carry out a public interest test (of sorts).

They gave many reasons against disclosure (and none for). The reasons they gave were that they regarding it being in the public interest not to disclose the report were that “the investigatory process is safeguarded“, that it would “undermine an investigation/prosecution of criminal matters“, “dissuade members of the public from reporting potential or actual wrongdoings“, “undermine the prosecution process and the role of the criminal courts” and “could prejudice the right to a fair trial“.

However, there is more than this in this story. As referred to in this previous blog post headlined “Million pound contract between Wirral Council and Enterprise Solutions (NW) Ltd for ISUS scheme was never signed” and referred to at 1.16 to 1.22 of Grant Thornton’s report the contract between Wirral Council and Enterprise Solutions Limited (also known as Wirral Biz) was never signed (a copy of the unsigned contract is linked to from that blog post).

Therefore Enterprise Solutions (NW) Ltd don’t regard it as a binding contract. Enterprise Solutions (NW) Ltd are quoted in Grant Thornton’s report as stating in a letter to Wirral Council from December 2012 “this company has nothing to hide in relation to its involvement in any of the above programmes [one of which was the BIG programme] on which it provided services. We are therefore prepared to grant access on the basis requested, on the understanding that your costs of the exercise are borne by the Council.

Despite this commitment by Enterprise Solutions (NW) Ltd to Wirral Council by letter in December 2012, that they had “nothing to hide” Grant Thornton state in 1.21 of their report that “we have not been given access to the documentation retained by the company concerning the services it provided under the BIG programme and have, therefore, been unable to discuss these with Enterprise Solutions.

Complicating the matter further, Wirral Council was also in receipt of money from the (since abolished) North West Development Agency in the form of grants. This was for the ISUS (intensive startup side of things). The first ninety pages of the contract with the North West Development Agency is here and a further thirty-six pages here.

The North West Development Agency money given to Wirral Council under the terms in the contract (one hundred and twenty-six pages isn’t the whole contract as there were pages on publicity requirements I haven’t scanned in yet) came from Europe. Just to complicate things even further, Wirral Council also used Working Neighbourhood Funds money to fund these programs.

The whistleblowers’ concerns were that companies that didn’t qualify for grants were given them. On the BIG side, applications were first reviewed by the BIG Panel then the award of the grants were agreed by Wirral Council’s Cabinet (not part of public meetings of Cabinet but in private after the press and public were excluded) due to “commercial confidentiality“.

Grant Thornton looked into the applications of six companies that had applied for business investment grants. In five of these they found “financial anomalies” which were not explained to the BIG Panels. Four of these five were “significant anomalies” which had not been brought to the BIG Panel’s attention. The types of anomalies are outlined in 2.33 but ranged from accounts that indicated that the applicant had paid unlawful dividends (contrary to the Companies Acts) to balance sheets were one year’s opening balance didn’t match the previous year’s closing balance.

One applicant had included a £500 grant from Wirral Council in its accounts, which had been received four months before the accounting period that the accounts covered. Grant Thornton recommended that out of the six applications it looked at that Wirral Council should claw back the grant to the company referred to as BIG6 and refer that application to the police (which happened at some point earlier this year).

I asked Merseyside Police some questions in September about their investigation in September. The reply I got from a Detective Chief Inspector Gareth Thompson was “This matter is currently in the hands of Wirral Borough Council and any requests for information you have should be directed to them, perhaps by way of a Fredom of Information enquiry” (yes freedom is spelt incorrectly in the reply, but to be fair to Detective Chief Inspector Gareth Thompson I would guess that freedom is a word used very rarely by police officers).

This blog post contains a transcript of the answer given to Nigel Hobro by Cllr Phil Davies back in July 2013.

So who knows what’ll happen next in this overly complicated saga? Who knows? Certainly my attempts to make inquiries have been stonewalled (apart from the contracts which I’ve published). However there is an unconfirmed rumour that DCLG (the Department for Communities and Local Government) are going to clawback grant money from Wirral Council in 2014 which could come to a six-figure amount.

So there you have it, nearly everything I know about the BIG/ISUS saga and Wirral Council.

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Consultation feedback and questions to Improvement Board (15th November 2013)

Consultation feedback and questions to Improvement Board (15th November 2013)

Consultation feedback and questions to Improvement Board (15th November 2013)

                                    

Handed out at last Friday’s Improvement Board meeting were the responses to the consultation received so far, motions passed at the Audit and Risk Management Committee and Coordinating Committee and the questions submitted in advance of the meeting by the members of the public as circulated at the meeting (although some of mine were subtly altered).

I’ve checked the Improvement Board section on Wirral Council’s website at the time of writing, but they haven’t appeared there yet, so here they are instead!

FEEDBACK FROM PARTNERS

Comments on the draft report on behalf of Wirral Community NHS Trust

Thank you for the opportunity to comment on this report.

Wirral Community NHS Trust recognises the significant steps forward taken by the Council over the last two years and agrees with the broad conclusions set out. We also recognise the commitment shown by key personnel, officers and members, and the level of improvement activity which has taken place and which is reflected in the report.

Particular phrases from the concluding pages which resonate with this organisation’s experience working with the Authority over the last year include the reference to a stable, well-led and inclusive organisation, where a change in culture has taken place. We agree that there is a stronger sense of strategic direction, planning and performance management. The grip of the financial position is evident, and there is much greater clarity about the individual roles of senior staff in the new structure, and a strong sense of accessibility.

The Authority is engaging well with key partners and taking a proper leadership role, particularly from our respect, in the health and social care economy.

We look forward to continuing to work with the Council and building this relationship. A key challenge for all public sector partners over the coming years will be our ability to work together to manage the impact of the financial constraints under which we all work, and to ensure that actions taken by individual partners to not impact adversely on the challenges faced by other agencies.

Simon Gilby
Chief Executive
Wirral Community NHS Trust

Thank you for a copy of the Wirral Improvement Board Review report.

I think sharing this document with your peers across the Liverpool City Region is an example of the increased transparency and accountability that you, Cllr Davies your Leader, together with Officers and Members are trying to bring to Wirral.

It is clear that Wirral faced a number of significant challenges and it is to your credit that these have been identified, accepted and acted upon in a way that can only be to the benefit of residents in the Wirral.

The priorities identified by the Improvement Board have set out a clear improvement framework for the Council and the actions taken to date are noted. For me, the priority around political and managerial leadership is key – it sets the example for the Council and all it’s staff and members. This leadership is reflected throughout the other priorities and our challenge now is to build on the cultural changes that are beginning to happen at Wirral so that they become the norm for the future.

It is also to its credit that this improvement has been undertaken in a time of significant financial pressure on the Council, as with the other Councils in the Liverpool City Region. Again the development of a longer term budget and financial plan is noted and will clearly help the Council address current and future challenges in respect of financial settlements.

It would appear that the Council has made significant progress in a relatively short period of time and again it is noted that the Improvement Plan recognises it is not the end but clearly there are further steps that need to be taken to build on what has been achieved to date.

On behalf of St. Helens Council, I would like to congratulate the Leader, yourself and the teamwork of the whole Council on getting to where you are now.

Yours sincerely

Carole Hudson
Chief Executive
St. Helen’s Council

Wirral Improvement Board Review

Merseytravel would like to concur with the view expressed in the report which has recently been published that significant progress has been made by Wirral Council in addressing a number of critical issues that had been raised.

Relationships between Merseytravel and Wirral Council are very open and transparent based on trust. We have a joint agreement on the current transport priorities that will best serve the Wirral, in particular looking at enhancing the connectivity between Wirral and North Wales and Cheshire West. This has been done in the spirit of collaboration at a strategic and operational planning level.

We have developed, and will continue to develop an open and trusting relationship with both the political and senior officer leadership at Wirral Council and have worked collaboratively on the development of a Combined Authority scheme which we hope, when fully implemented in 2014 will see a greater level of outward looking, strategic leadership at City Region level with a very progressive set of revised transport arrangements which will have been developed with collaboration by all parties through which Wirral have contributed significantly.

We also recognise the role of the Leader of Wirral has played in the development of securing European funding within the European programme and we hope to continue to maximise this expertise and the new approach to partnership working between all parties but in particular between Merseytravel and Wirral Council.

I trust that this helps.

Yours sincerely,
David Brown
Chief Executive and Director General

Wirral CCG welcomes this report which clearly demonstrates the significant progress the council has made over the last 18 months. We believe the the correct structures, governance and culture is now in place for us to work collaboratively in the future to deliver integrated services for the population of Wirral.

Dr Phil Jennings
Chair
Wirral CCG

“Congrats! Need to keep up the good work!”
Angela Eagle MP

RELEVANT RESOLUTIONS PASSED AT AUDIT AND RISK MANAGEMENT COMMITTEE 14/11/13 WITH THE SUPPORT OF MEMBERS FROM ALL PARTIES

[Ed – Cllr Simon Mountney voted against which isn’t mentioned here]

Moved by Councillors Pat Glasman/Janette Williamson
RESOLVED:
That this Committee welcomes the report of the Improvement Board, which draws attention to the significant progress Wirral has made in the last 20 months.

It recognises that there are still issues which need to be addressed but believes it is clear that Wirral is now an outward looking Authority – open to constructive criticism and willing to address problems when they occur.

We would recommend the sector-led approach to change and development to other authorities who find themselves in difficulty.

We would like to thank the Improvement Board, all staff and Members who have participated in the change process. It now remains for Members to continue to participate in their own development and not become complacent but ensure that change becomes embedded for the future

Moved by Councillors Steve Foulkes/Pat Glasman
RESOLVED:
That the Committee welcomes the response to critical reports in that it puts the Council’s progress in an accessible and available format.

The issues remain complex and what happened was regrettable. We urge that all outstanding matters should be resolved as quickly as possible and that Members be updated periodically.

RELEVANT RESOLUTIONS PASSED AT CO-ORDINATING COMMITTEE ON 13/11/2013
RESOLVED:
That this Committee welcomes the Report. It clearly states the Authority is moving in the right direction.

This Committee pledges to play its full part in continuing the direction of travel.

All Members will be encouraged to engage in the next steps identified within the report.

We must not be complacent as we still need to improve in many areas identified in the report and embed positive changes.

We thank all members of the Improvement Board for their help.

We thank all employees and Members for their efforts in this journey of improvement.

We would recommend the approach adopted by the Local Government Association, in piloting sector led improvement, and would recommend it to others who find themselves in difficulties.

QUESTIONS OR FEEDBACK SUBMITTED BY THE PUBLIC

J YATES

Dear Sir/Madam

I raise an objection to the timing of the Public meeting arranged for Friday 15th 2013 as notified in the Wirral Globe.
I have not received the statutory notice of at least 5 working days and feel I would not be able to attend at such short notice.
I therefore submit that this meeting be re-arranged to incorporate the legally-required term of notice.

JOHN BRACE

The final report of Anna Klonowski Associates Limited was published as part of the Cabinet agenda of the 12th January 2012. Wirral Council also received from Anna Klonowski Associates sixteen appendices (listed below), which apart from appendix G (Standards for England Decision notices) have not been published. If Wirral Council is now “open and transparent” when will the other fourteen appendices be published (except for appendix L)?

A Appendices as Referred to in the Report
B Equality & Human Rights Commission Letter Dated 29 December 2010
C First Improvement Plan
D Care Quality Commission Inspection Report
E Charging Policy for Supported Living Services
F Documents Relating to 27 Balls Road
G Standards for England Decision Notices
H Documents Relating to Reimbursement Claims
I Emails Relating to Supported Living Contracts
J Documents Relating to Service Provider 2
K Documents Relating to Service Provider 3
L Medical Information Relating to Martin Morton (MEDICAL IN CONFIDENCE)
M Documents Relating to Service Provider 4
N Minutes of Adult Protection Strategy Meetings Relating to Service Provider 4
O Documents Relating to the Safeguarding Adults Unit
P Minutes of the DASS Monitoring & Development Sub Group Meeting Held on 11 December 2008
Q Employment Dates for WMBC Employees

On the 14th April 2011 Cabinet resolved that Martin Smith’s report be made public, however all the names (presumably of Wirral Council officers and councillors) contained within the reported were redacted before publication. Is publishing the redacted (rather than full) report complying with the spirit of the earlier Cabinet decision? Will Wirral Council to publish an unredacted version of the Martin Smith report?

Presumably some of the blacked out names in Martin Smith’s report would be the names of councillors. As councillors are accountable to the people of Wirral, how can the people of Wirral hold their elected representatives to account unless the full Martin Smith report is published including the names of councillors in it?

Does the Improvement Board understand that the Wirral public will find it hard to believe that Wirral Council has changed when there are so many unanswered questions surrounding these events due to the lack of transparency and accountability?

The Standards Committee of Monday 4th July 2011 discussed an administrative error that had occurred in dealing with the standards complaint made by Martin Morton made regarding Cllrs Roberts, McLaughlin, Pat Williams and Bridson. He had initially made a complaint about Cllrs Roberts, McLaughlin and Pat Williams, but had replaced this with a more detailed complaint involving Cllrs Roberts, McLaughlin, Pat Williams and Bridson. This second complaint mysteriously vanished from Wirral Council’s files. A public apology was made at the time by the Monitoring Officer to Martin Morton and the councillors who were the subject of the complaint. Did any Wirral councillors have access to the revised complaint prior to its disappearance from Wirral Council’s files if so who were they?

A separate and unrelated complaint about one of the four councillors referred to in question five (ref SfE 2010/02) was decided on the 20th December 2010. However the covering report sent to the panel which decided was incorrectly titled “Report of the Monitoring Officer – Case Reference 2010/03″ . This report to the panel also omitted that the original complaint referred to an alleged breach of 6(a) of the Code of Conduct. As an apology was given for an administrative error to the complainant referred to in question 5, will an apology for this administrative error be given to the complainants of complaint reference SfE 2010/02 and the subject of the complaint?

In the review report it states “it is proposed to strengthen the independent nature of the Audit and Risk Management Committee through the appointment of a majority of external members”. How many independent members of the Audit and Risk Management Committee will be appointed, who will they be appointed by and will the Audit and Risk Management Committee be chaired in future by one of these independent members?

Although Wirral Council is meeting its target of responding to 85% of Freedom of Information Act requests within twenty days during the Information Commissioner Office’s monitoring period, a greater proportion of Freedom of Information Act requests have been turned down. If memory serves me correctly, this has been achieved by dedicating greater human resources to responding to Freedom of Information Act requests. This raises the questions, are these resources temporary and only for the Information Commissioner Office’s monitoring period (and if so how will the current performance be maintained once these resources are withdrawn) and how does refusing a greater proportion of Freedom of Information Act requests tally with the administration’s stated desire to be more “open and transparent”?

The reports into whistleblowing allegations raised about Wirral Council’s BIG (business investment grants) and ISUS (Intensive Startup Support) have both not been published in full despite being received by Wirral Council in the Spring of this year. The Executive Summary to the Grant Thornton report into the BIG scheme was published by Wirral Council on the 15th July (the companies referred to in the Executive Summary were anonymised). If the Executive Summary to the ISUS report follows the same format as the BIG report and has also been anonymised, why has this not been published also?

If the Improvement Board decides that it is safe to withdraw, do they think that the Corporate Governance Committee should be reconstituted to ensure sufficient oversight by councillors of the work identified in the “Next Steps” section?

Are the LGA members of the Improvement Board financially renumerated for their work on the Improvement Board and if so, could amounts (whether exact or approximate) of the total cost to Wirral Council over the lifespan of the Improvement Board?

GREG VOGIATZIS

Dear Improvement Board,
As a member of the public living on Wirral I have reviewed your report in the limited time it has been available and would like to comment and seek response as follows.

Your recommendations include

(a) The need for an Improvement Board in its current form is no longer the best way forward for Wirral.
(b) Instead the Council will need to drive improvement through the future actions suggested in the Next Steps sections of the report.
(c) There should be a review of Wirral’s progress overall at the end of the year end as suggested in para 85, on page 30 of this report

I struggle to grasp why these recommendations are appropriate given the significant number of “next steps” that the report suggests are required.

The review proposed at c) is to take place within a relatively short timescale at which point, given the scope of the report, it would be unlikely to establish genuine progress or provide confidence that strategies and changes have been effectively implemented.

I believe that continued external oversight by the Improvement Board is necessary to ensure that “next steps” and changes are in fact implemented and embedded.

There are a number of areas of concern that lead me to this belief.

At para 71 of the report reference is made to community representatives having been recruited for Constituency Committees which are a key plank of neighbourhood working.

This is untrue – Birkenhead, the largest constituency is yet to recruit community representatives and from my own enquiries do not appear to have a process to do so.

I am advised that the meeting of Birkenhead Constituency Committee arranged for 28 Nov 2013 is intended to address this although no agenda has yet been produced.

This does not inspire confidence that your report is accurate in this area and leaves other areas open to doubt.

At para 99. reference is made that the direction of travel is towards amber. This implies the situation is still RED and undermines your position that external oversight/scrutiny is no longer necessary.

At para 107 reference is made to FOI requests and the 85% target being achieved. This is measured over a very narrow timescale and makes no reference to any challenges to response that may have been received.

Give Wirral’s poor performance in this area surely continued oversight is required to ensure this is consistent and representative of anticipated future performance.

I have concerns that the Neighbourhood working structures are flawed and as these are key to delivery of the “new” ways of working and this calls into doubt the validity and credibility of much of the work the Improvement Board have undertaken.

The (published) Equality Impact Assessment for this does not appear to consider any potential negative impacts for protected groups or consideration of socio economic factors when in fact these clearly exist on the basis of £200,000 being equally split between constituencies regardless of their demographic or socio economic need. There is potential that inequality will be increased in constituencies/areas with more ethnically diverse population or younger/older populations.

Even on a simple budget per head calculation unequal treatment could be perceived as existing.
If my concerns are correct then this is something I would expect the Improvement Board to have noticed and addressed given the weight and emphasis placed on Neighbourhood Working.

NIGEL HOBRO

In your report p53 section 184 you write that you are “the first sector-led improvement approach taken to support a Council facing significant governance issues”. In the potted biographies of Joyce Redfearn it is written:

“She has served on two previous improvement boards for Blaenau Gwent and for Liverpool.”

Question 1.
What happened at Blaenau Gwent and Liverpool. I interpret “sector-led” as being led by a peer group rather like the Police investigating themselves. What was different about Mrs Redfearn’s prior appointments to Boards.

Question 2.
Your report refers to external reports 2010-2012 though by contrast WBC writes a response to critical reports 2010-2013. Given that those reports included two from Grant Thornton in 2013 which showed alarming deficiencies in the award of business start-up grants both in working Neighbourhoods, in BIG and in ISUS, how can you make a statement that the Economy was an “area of excellence” for WBC even under the difficult conditions to which you allude?

This is not a complaint regarding those investigations but a query of on what authority can you print such an assertion faced with knowledge of, certainly published in BIG Abbreviated summary, the deep failures of scrutiny over the process shown by WBC?

JON KING

I have two questions to the Improvement Board:

I would contest that the ‘war’ has been won when so many legacy issues remain outstanding, but to ‘win the peace’ when there has been such a breakdown in trust between the local authority and its residents is it not time for the Local Authority to adopt a corporate charter reflecting the Nolan Principles to embrace the expected standards in public life?

To ‘win the peace’ you have to resolve the grievances and issues resulting from the previous periods of poor performance how can the Council assure the residents that these have been investigated and addressed with the appropriate vigour.

ANONYMOUS (DID NOT WANT TO BE NAMED)

The report states that some council members were less engaged with the improvement training and process than others. Is the public allowed to know which ones these were and can anything be done about the persistence of this negative attitude now that the Improvement Board is planning to reduce its level of involvement?

The ‘What Really Matters’ and other previous questionnaires were hailed as a success and yet there were frequent public complaints regarding the loaded nature of the questions and the lack of information regarding the choices they presented (evidenced by letters to the local press, for example). Were these questionnaires actually designed by a reputable and experienced market research company, and if so, which one?

MARTIN MORTON

The Improvement Board will hear from Martin Morton who has requested time to address the meeting.

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BIG/ISUS Reports: Wirral Council and Merseyside Police in “Alice in Wonderland”

BIG/ISUS Reports: Wirral Council and Merseyside Police in “Alice in Wonderland”

Tweedledum and Tweedledee

BIG/ISUS Reports: Wirral Council and Merseyside Police in “Alice in Wonderland”

                                

Last month I got a response from Wirral Council over my Freedom of Information Act request for Grant Thornton’s report into Wirral Council’s ISUS (Intensive Start Up Support) program. You can view Wirral Council’s rather wordy response saying no on the whatdotheyknow website. Here is a brief quote from their refusal:

“Wirral Council can confirm it is not possible, at this moment in time, to make available copies of the report into ISUS that was produced by Grant Thornton following their investigations, either in full or in a redacted format, as the report, which has been reported previously, has been handed over to the Police for their consideration, in accordance with the recommendations contained within the report.

As such any disclosures either in full or in part are not appropriate at this time, until the Police have concluded their enquiries or determined that no further action should be taken, for fear of compromising further actions that may result as a consequence of that report.”

So I emailed the Chief Constable on the day I got that refusal (23rd September) asking the following questions about their investigation, a copy of my questions are below. I even pointed out that I’d publish the responses.

1) Have Merseyside Police concluded their inquiries into the issues raised in the BIG & ISUS reports referred to them by Wirral Council?
2) Has anyone been charged in relation to this?
3) Who is conducting (or if it has concluded conducted) the investigation and what are their contact details?
4) If the investigation is ongoing when is it likely to reach a conclusion?

This is the response I got today (4th October 2013) by email:

Dear Mr Brace,

I have looked into the matters that you have raised but I’m afraid that there is not a lot I am able to tell you.

This matter is currently in the hands of Wirral Borough Council and any requests for information you have should be directed to them, perhaps by way of a Fredom[sic] of Information enquiry.

Yours sincerely,

Gareth Thompson
Detective Chief Inspector
Staff Officer to the Chief Constable
Merseyside Police

So, just to summarise Wirral Council won’t say anything because it’s in the hands of Merseyside Police, but Merseyside Police say it’s “currently in the hands of Wirral Borough Council”… you couldn’t make it up if you tried could you? So any constructive suggestions as to where to go with this next?

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Incredible: Cllr Foulkes “we seem to have some whistleblowers who are courted, almost feted”

A report on Wirral Council’s Audit and Risk Management Committee Incredible: Cllr Foulkes “we seem to have some whistleblowers who are courted, almost feted”

Incredible: Cllr Foulkes “we seem to have some whistleblowers who are courted, almost feted”

                                                       
The above quote is from Cllr Foulkes at Wednesday’s Audit and Risk Management Committee in a long comment on Wirral Council and whistleblowing which starts here.

His extremely honest comments call for a further report on the BIG & ISUS business grants program, partly because the Council’s auditors won’t sign off on Wirral Council’s accounts until it’s resolved. Surely after spending an estimated £50,000 on reports by Grant Thornton’s forensic department an officer at Wirral Council must have some answers for Cllr Foulkes? He accuses whistleblowers of raising issues that "drag the Council back into the past" and hopes (rather optimistically) that all the outstanding whistleblowing issues will be resolved "simultaneously".

He then went on to say that some whistleblowers were "courted almost feted" whereas others were forgotten, such as the group over the Highways and Engineering Service Procurement Exercise contract. The whistleblowing over the Highways and Engineering Service Procurement Exercise contract hasn’t been forgotten. In that case the name of one of the whistleblowers, who wanted to remain anonymous was published on Wirral Council’s website. The matters raised by that group were written about at length by the independent person, Richard Penn (whose report was published) and although not everyone agrees with Penn’s opinion and interpretation of events, in most people’s minds the matters regarding the senior officer suspensions has been resolved. Colas’s contract ends next year and will be put out to tender with Colas stating that they won’t bid for it.

Cllr Foulkes also believes that "whoever blows the whistle or complains should be taken seriously and dealt with as efficiently and quick but in all senses fairly". He also said he finds the whistleblowing issue "quite worrying". Would whistleblowers be offered and be paid large amounts of money if they had been treated fairly? He also said that they "have to be fair to those in the firing line of a complaint". The whistleblowing concerns of late haven’t been because of one anonymous and unknown Inspector Clouseau type employee that sadly Wirral Council can’t sack, but have been brought about by systemic failings in Wirral Council’s corporate governance systems and its culture. These two areas are the responsibility of many different individuals including its politicians. Cllr Foulkes said that "words I’ve said tonight may be misconstrued".

He said that many councillors found themselves being contacted by people with complaints, complaints that he found the resolution of "almost impossible". He said he "did not believe whistleblowers should ever be used in a political fashion" and that councillors "don’t seem to have an up to date picture" as to how whistleblowers concerns were being resolved.

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